Privacy Policy

This privacy policy explains how we collect, use, and protect the personal information of visitors and customers of our online store, Filteraroma.com. We are dedicated to safeguarding your privacy and ensuring the security of your personal data.

1. Information Collection

1.1 Personal Information

We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information when you place an order or create an account on our website.

1.2 Usage Data

We automatically gather certain information about your device, browsing actions, and usage patterns. This includes details like your IP address, browser type, referring/exit pages, operating system, and timestamps.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. These tools help us recognize your device, store your preferences, and analyze website usage to improve our services.

2. Use of Information

2.1 Order Processing

Your personal information is used to process and fulfill your orders, including shipping, payment handling, and communication about your purchase.

2.2 Customer Support

We use your information to respond to inquiries, provide support, and resolve any issues you may encounter.

2.3 Marketing Communications

With your consent, we may send you promotional emails about products, special offers, and updates. You can unsubscribe from these communications at any time by following the provided instructions.

2.4 Analytics and Website Improvements

We analyze anonymized usage data to improve our online store, enhance your shopping experience, and optimize marketing efforts.

3. Information Sharing

3.1 Trusted Third-Party Service Providers

We share your personal information with trusted third-party service providers to assist with operations like payment processing, shipping, and IT support. These providers are contractually obligated to use your information solely to provide services to us and protect its confidentiality.

3.2 Legal Compliance

We may disclose your personal information if required by law, court order, or regulatory authority.

4. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive for secure data handling, no method of transmission over the Internet or electronic storage is entirely secure.

5. Your Rights

5.1 Account Deletion

If you wish to delete your personal information from our records, you may request account deletion by contacting us.

We are committed to handling your personal information with the utmost care and respect. If you have any questions, concerns, or requests related to this privacy policy, please contact us directly via our Filteraroma.com support channels.